How Emotional Intelligence Impacts Sales Performance and Employee Retention in a Dealership
One of the mysteries of the auto dealership world is why general managers and general sales managers assume that low productivity and the resulting high turnover are inevitable with their sales teams. Research has shown it is appropriate to apply the Pareto principle to [...]
Archive for February, 2010
February 25th, 2010
How Emotional Intelligence Impacts Sales Performance and Employee Retention in
February 11th, 2010
Globalization Brings Forth New Era in Engineering
You’re hard at work on a project when you have to stop everything to fix a computer problem. You call your computer manufacturer’s help line, where a technician diagnoses and helps you solve the problem. Pretty soon, you return to work.
Do you realize that the technician who just saved your project may have been [...]

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